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Course Name:
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Orientation Training on Protocol and Etiquette for Public Service Officers
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Date & Duration:
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07/09/2026 - 11/09/2026 (4 Days)
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Coordinator:
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Ms. Zena Hussein
+255713006202 zena.hussein@tpsc.go.tz |
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Fee:
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TZS 350,000.00 |
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Fee Description:
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This short course provides public service officers with practical knowledge and skills in protocol and etiquette to enhance professionalism in government service. Participants will learn to apply protocol principles in official events, ceremonies, and stakeholder engagements, while strengthening communication, interpersonal, and customer service skills. The course emphasizes ethical conduct, public service values, and professional behaviour that promotes a positive institutional image. |
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Course Overview:
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This short course provides public service officers with practical knowledge and skills in protocol and etiquette to enhance professionalism in government service. Participants will learn to apply protocol principles in official events, ceremonies, and stakeholder engagements, while strengthening communication, interpersonal, and customer service skills. The course emphasizes ethical conduct, public service values, and professional behaviour that promotes a positive institutional image. |
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Learning Objectives:
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By the end of the course, participants will be able to:
i. Understand and apply the principles of protocol and etiquette in the public service. ii. Demonstrate professional conduct and etiquette in official interactions. iii. Apply protocol in official events, ceremonies, and stakeholder engagements. iv. Strengthen communication, interpersonal, and customer service skills. v. Promote a positive institutional image through professional behaviour. vi. Adhere to ethical standards and public service values in all interactions. |
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Course Contents:
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N/A |
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Target Audience:
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HR Officers, Administrative Officers,
Procurement Officers, Quality Assurance Officers, Admission & Examination
Officers, Planning Officer, Economists, Statisticians and other Officers
serving the public |
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